Customer Relationship Manager

3 weeks ago


Chicago, Illinois, United States Kurt Mamon - State Farm Agent Full time
As a Customer Relationship Manager at Kurt Mamon - State Farm Agent, you will be responsible for building and maintaining strong relationships with our customers to ensure their satisfaction and loyalty. You will work closely with our agents to identify customer needs and develop strategies to meet those needs. Your goal will be to increase customer retention and drive revenue growth through upselling and cross-selling opportunities.

Salary and BenefitsWe offer a competitive salary plus aggressive commission/bonus schedule, health benefits stipend, profit sharing, paid time off (vacation and personal/sick days), commission plus bonus, flexible hours, and valuable experience. As a Customer Relationship Manager, you will have the opportunity to earn a significant income and advance in your career.

Job DescriptionThe primary responsibility of the Customer Relationship Manager is to use a customer-focused, needs-based review process to educate customers about insurance options. This includes working with the agent to establish and meet marketing goals, developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services. The successful candidate will also follow-up on referrals and existing clientele to offer recommended products and services.

Required Skills and QualificationsTo be successful in this role, the candidate must have sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, a successful track record of meeting sales goals/quotas preferred, and be enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Additionally, the candidate must be self-motivated, detail oriented, and able to make presentations to potential customers. A Property and Casualty license (must be able to obtain) and Life and Health license (must be able to obtain) are also required. An Associate's degree or higher is preferred.

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