Vault Operations Manager

3 days ago


Dallas, Texas, United States Brink's, Incorporated Full time

About the Role:

The Vault Supervisor is a critical position within Brink's, Incorporated, responsible for overseeing the secure operations of our vaults. This includes managing currency and firearms, ensuring accountability and security, and prioritizing daily operations workflow.

Key Responsibilities:

  • Provide first-line supervision to Vault employees, ensuring they are equipped to perform their duties efficiently and effectively.
  • Oversee daily vault operations, including inventory management, opening and closing procedures, and check-in/check-out processes.
  • Provide coaching and skill development to employees on a consistent basis, focusing on quality and efficiency.
  • Monitor and adjust the performance of all staff, machines, and workflows to drive continuous improvement.
  • Secure inventories by executing controls and ensuring strict compliance with security procedures.
  • Maintain and provide quality customer service and good communications with the customer base.
  • Ensure activities are performed in compliance with company policies and procedures, as well as state and federal laws and regulations.
  • Maintain accurate records, handle customer inquiries, and balance transactions daily.
  • Assist Management as needed to meet branch goals.
  • Cross-train and perform other duties as assigned.

Requirements:

  • Minimum of 3 years of operations experience in a vault, cash, or coin processing environment.
  • Minimum of 21 years of age.
  • A valid firearms permit or ability to pass applicable firearms licensing.
  • A valid guard card or ability to obtain a guard card or any other required licenses.

Preferred Qualifications:

  • Supervisory experience in a production environment.
  • Cash handling experience in the secure logistics or banking industry.
  • Experience in a coin processing environment.
  • Knowledge of lean/process improvement methodologies.
  • Knowledge of budgeting and planning experience.
  • Bachelor's Degree.

About Brink's:

Brink's is the global leader in security and logistics services, trusted by banks, financial institutions, and businesses in both public and private sectors. We deliver the currency of the world to businesses in our communities. We do it because we're needed. We do it because we're trusted and valued. We do it because it makes us proud. Brink's Proud.



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