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Administrative Assistant

2 months ago

Philadelphia, Pennsylvania, United States Pennsylvania Medicine Full time
Job Title: Administrative Assistant

Penn Medicine is a leading academic medical center dedicated to providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. As an Administrative Assistant, you will play a vital role in supporting the clinical practice team in a busy academic clinical department.

Clinical Duties:
  • Coordinate patient-related activities for outpatient visits and procedures, including triaging telephone calls, taking messages, and providing information to internal and external customers.
  • Schedule outpatient appointments, surgeries/procedures, outpatient diagnostic tests, and admissions as requested.
  • Obtain procedural and medical authorizations, prepare and process billing, and prepare and process correspondence.
Administrative Duties:
  • Answer and screen all phone calls and patient inquiries, taking appropriate messages and delegating to appropriate staff.
  • Maintain multiple calendars, clinical schedules, surgery/procedure schedules, on-call and office hours.
  • Maintain physician Epic template and attend meetings as necessary, taking minutes when required.
  • Schedule travel and lodging for physicians and complete submissions of expenses for travel and other professional expenses.
Billing Duties:
  • Use the correct CPT code for scheduling procedures/surgeries/admissions and link the correct primary diagnosis.
  • Ensure that all operative reports and encounter forms are turned in for billing within designated timeframes.
  • Maintain comprehensive knowledge of reimbursement coverage from third-party payers, managed care plans, and protocols for referrals.

Penn Medicine employees are actively engaged and committed to our mission. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. We believe that the best care for our patients starts with the best care for our employees.

We are an Equal Opportunity and Affirmative Action employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran, or any other status protected by applicable law.