Executive Hotel Manager

5 days ago


Beckley, West Virginia, United States VP Management Full time
Job Overview

VP Management is seeking a seasoned Hotel Operations Director to lead our Beckley, WV location to success. As a key member of our team, you will be responsible for driving sales, profitability, and exceptional customer service.

Key Responsibilities
  • Oversee all aspects of hotel operations, including revenue management, customer service, and employee management.
  • Develop and implement strategies to enhance guest experience and drive business growth.
  • Train and manage a team of employees to ensure excellent customer service and operational efficiency.
  • Maintain proper inventory levels and ordering processes.
  • Monitor and report on financial performance, making adjustments as needed to meet business objectives.
  • Ensure compliance with company policies, franchise standards, and safety protocols.
  • Build and maintain positive relationships with customers, addressing any issues or concerns in a timely manner.
  • Continuously seek opportunities to improve processes and increase revenue.
  • Collaborate with upper management to develop and implement company-wide initiatives.
  • Conduct regular performance evaluations and provide feedback to employees.
  • Recruit and train new employees as needed.
Requirements
  • Bachelor's degree in Business Administration or a related field.
  • Minimum of 5 years of experience in a leadership role, preferably in the hospitality industry.
  • Strong leadership and communication skills.
  • Proven track record of meeting sales and profitability goals.
  • Extensive knowledge of operations and customer service best practices.
  • Ability to work flexible schedules, including evenings and weekends.
  • Proficiency in Microsoft Office and POS systems.
  • Valid driver's license and reliable transportation.
What We Offer

VP Management is an equal opportunity employer committed to creating an inclusive workplace. We offer a competitive compensation package, including health, dental, vision, and life insurance, as well as a 401k plan. Paid time off and company discounts are also available.



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