Sales Operations Specialist
4 days ago
We are seeking a highly skilled Sales Operations Specialist to join our team at Runner Tech USA LLC. The successful candidate will be responsible for managing and coordinating the sales and operations activities for our THD and HD Supply accounts.
The ideal candidate will have a strong understanding of the domestic supply model, including vendor set up, item set up, drop-shipment, fulfillment, inline, online, and DC PO delivery. They will also have experience with THD and HD Supply sales analysis, store MST sales review, and ability to help monitor and improve sales at THD, and improve domestic supply (including inventory level, purchase from China factory, lead-time, and etc.).
The Sales Operations Specialist will be responsible for identifying sales issues, developing possible solutions, and resolving as appropriate. They will also be responsible for customer service and complaint management, following up with customer feedback, and replying to customer reviews.
The successful candidate will have a strong understanding of 3PL operation and cooperation, and experience with SAP and CRM system operation. They will also have good analytical and problem-solving skills, and be able to work effectively in a team environment.
We offer a competitive salary and benefits package, and opportunities for professional growth and development. If you are a motivated and experienced Sales Operations Specialist looking for a new challenge, please apply today.
Responsibilities- Manage and coordinate sales and operations activities for THD and HD Supply accounts
- Develop and implement sales strategies to improve sales performance and domestic supply
- Identify sales issues and develop possible solutions to resolve them
- Provide customer service and complaint management
- Follow up with customer feedback and reply to customer reviews
- Manage 3PL operations and cooperation
- Operate SAP and CRM systems
- Minimum of 3 years of THD and HD Supply account operation experience
- Strong understanding of domestic supply model
- Experience with THD and HD Supply sales analysis and store MST sales review
- Ability to help monitor and improve sales at THD and improve domestic supply
- Strong analytical and problem-solving skills
- Experience with 3PL operation and cooperation
- Experience with SAP and CRM system operation
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