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Business Intelligence Manager
1 month ago
The Manager, Analytics & Business Intelligence is a key member of the revenue cycle management team, responsible for monitoring revenue and accounts receivable data and related processes that contribute to the successful operations of Med-Metrix.
This role requires a strong analytical mindset, with the ability to work at a detailed level while maintaining a big-picture understanding of division goals.
The ideal candidate will have a thorough working knowledge of client-specific data, including payer mix, insurance and financial classes, patient access system details, data timing issues, and other issues of specific importance to each client.
Key Responsibilities- Work with revenue cycle project leaders to understand business processes and develop reporting and analytics to monitor performance
- Maintain a current knowledge of industry and technology trends and utilize this knowledge to drive innovation in ongoing process improvement initiatives
- Prepare recurring daily/weekly/month reports and dashboards to address and support key business functions and initiatives
- Perform monthly and ad hoc cash goal analyses
- Query and analyze client data to find/understand trends and their financial impact
- Maintain a thorough working knowledge of client-specific data
- Support day-to-day operations with ad-hoc analysis
- Communicate and collaborate with other team members and clients to develop solutions as needed
- Supervise the management of the work queue for daily requests
- Compile comprehensive and accurate client-facing reports on a timely basis
- Analyze and solve problems quickly and thoroughly
- Manage the onshore and offshore business analysts
- Use, protect, and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
- Bachelor's Degree in finance, accounting, computer science, business, or a similar analytic discipline
- Three years of experience or equivalent in a revenue cycle analytics position in the healthcare industry
- Strong working knowledge of Microsoft Excel, including complex formulas, pivot tables, pivot charts, and pivot formulas
- Functional knowledge of databases and SQL preferred, or professional experience using a major programming language
- Experience working with customer support/client issue resolution management
- A thorough understanding of best practices for efficiently working with very large data sets in Excel
- Knowledge of insurance company practices regarding reimbursement
- Strong communication skills, both oral and written
- Strong organizational skills
