District Team Lead

3 weeks ago


Houston, Texas, United States SpinXpress Full time
Job Title: District Team Lead - Houston TX

Job Summary: We are seeking a highly skilled District Team Lead to oversee multiple locations in Houston, TX. The ideal candidate will have a strong background in retail, hospitality, or food service and possess excellent leadership and development qualities.

Key Responsibilities:

* Establish a workplace culture aligning with SpinXpress objectives and define the mission, vision, and values of SpinXpress within the Houston, TX district
* Recruit, conduct interviews, select, hire, and nurture an appropriate number of managers and attendants in the Houston, TX district
* Focus on team development to enhance customer satisfaction and operational excellence in the Houston, TX district
* Monitor and predict operational patterns and analysis for the Houston, TX district
* Create procedures complying with HR regulations specific to the Houston, TX district
* Guide, support, and develop staff, including overseeing the onboarding process for new employees in the Houston, TX district
* Encourage staff to take ownership and ensure accountability through consistent feedback in the Houston, TX district
* Lead employees to meet productivity, quality, and goal achievement expectations set by the organization within the Houston, TX district
* Manage employee work schedules, including training, call-ins, and overseeing overtime hours in the Houston, TX district
* Implement and refine processes and protocols to sustain operational excellence (quality, speed, efficiency, and output) continuously within the Houston, TX district

Requirements:

* A Bachelor's degree or equivalent work experience is required for this position
* Previous experience in operations or related fields is essential
* The ideal candidate should have a strong background in retail, hospitality, or food service
* Demonstrated leadership and development qualities are a must
* Problem-solving and critical-thinking skills are crucial for this role
* Knowledge of basic economics, budgeting, and accounting principles is necessary
* Proficiency in Microsoft Windows environment, including Excel, is required
* The ability to serve as a knowledgeable resource to the management team is essential for providing leadership and direction

About Us:

At SpinXpress, our mission is to deliver a fun environment and experience while at work. Keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities – Clean, Bright, and Safe – That's The SpinXpress Way

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