Point of Sale Specialist

24 hours ago


Santa Ana, California, United States Home Depot Full time
Job Summary

We are seeking a skilled and customer-focused Cashier to join our team at Home Depot. As a Cashier, you will play a critical role in providing excellent customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:
  • Process Checkout and/or Return transactions accurately and efficiently
  • Monitor and maintain the Self-Checkout area to ensure a smooth customer experience
  • Proactively seek product knowledge to provide customers with information and identify selling opportunities
  • Follow all policies and procedures to minimize shrink and ensure a secure shopping environment
Additional Responsibilities for Head Cashier:
  • Position and support Cashiers to ensure optimal performance
  • Approve Point of Sale transactions and markdowns for mainline registers, Self Checkout, Returns, Customer Service, and Tool Rental
  • Provide first-level escalation for customer issues and assist in the supervision, coaching, and training of other Front End Associates
  • Participate in the training of new Cashiers and utilize available tools to coach and develop other Cashiers
Requirements:
  • 1+ years of Cashier experience (preferably in a retail environment)


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