Service Center Associate

2 weeks ago


Raleigh, North Carolina, United States Progressive Service Company Full time

Position Title: Customer Service Representative

If you have a passion for assisting individuals and thrive in a dynamic setting, you may be an ideal candidate for our customer service team. In this role, you will handle incoming calls, providing support and establishing trust with our clients by addressing their specific needs while also suggesting additional services.

Key Responsibilities:

  • Respond to customer inquiries regarding insurance policies, coverage details, billing concerns, and general policy evaluations.
  • Offer additional products that may benefit the customer.
  • Utilize multiple computer systems efficiently to manage customer interactions.

Qualifications:

  • A minimum of two years of post-secondary education or equivalent relevant work experience.
  • For sales roles: A Property & Casualty license is required; if not already licensed, training will be provided to obtain it.
  • For homeowners insurance roles: A Property & Casualty license is also necessary, with training available for those who need to obtain it.

Compensation:

  • Starting pay at $19.65 per hour, based on experience.
  • Potential gainshare bonus of up to 16% of eligible earnings based on company performance.
  • An additional 10% pay increase for evening or weekend shifts.
  • Performance-based incentives available.
  • Additional $0.25 per hour for bilingual candidates fluent in English and Spanish.

Location: Remote position available.



  • Raleigh, North Carolina, United States The UPS Store Falls Pointe Full time

    Job OverviewThe Retail Center Associate is Ready for Challenges: A Positive Attitude in the Face of Difficulties – This is your approach. You will serve as the go-to expert, providing customers with the information they need.Qualifications for Consideration1) Minimum of 2 years in retail2) Thrives in a dynamic environment3) Starting pay range is...


  • Raleigh, North Carolina, United States InsideHigherEd Full time

    Job Posting Number:PG193570EPInternal Recruitment:NoPosition Title:Mental Health Counseling AssociateCompensation Range:Based on qualifications and experienceWork Hours:Monday-Friday, 8am-5pm; occasional evenings and on-call duties as required.Location:Raleigh, NCDepartment:Counseling ServicesAbout the Department:The Division of Academic & Student Affairs...


  • Raleigh, North Carolina, United States North Carolina Community Health Center Association Full time

    About North Carolina Community Health Center Association The North Carolina Community Health Center Association (NCCHCA) is a membership organization dedicated to supporting community health centers across the state. Our mission is to empower these patient-governed organizations and the communities they serve by providing training, technical assistance, and...


  • Raleigh, North Carolina, United States Concordia University - Irvine Ca Full time

    Position OverviewSummary:The Associate Director of Career Services is instrumental in equipping students for their professional journeys and further academic pursuits. This role entails collaboration with external employers, current undergraduate students, and faculty/staff to establish pathways for internships and job placements. Furthermore, the Associate...


  • Raleigh, North Carolina, United States Concordia University - Irvine Ca Full time

    Position OverviewSummary:The Associate Director of Career Services is instrumental in equipping students for their professional journeys and further academic pursuits. This role entails collaboration with external organizations, current undergraduate scholars, and faculty/staff to establish pathways for internships and job placements. Furthermore, the...


  • Raleigh, North Carolina, United States CVS Corporation Full time

    Job Title: Retail Store AssociateJob ID: BRCategory: CashierJob OverviewAs a vital member of the CVS Health family, Retail Store Associates contribute significantly to our mission of enhancing healthcare for individuals, businesses, and communities. Your skills and dedication will help us make a positive impact on the lives of our customers.Key...


  • Raleigh, North Carolina, United States Murphy Transport Service Full time

    Job OverviewMurphy Transport Services stands as a prominent provider of integrated logistics and transportation solutions. Our dedication to quality and client satisfaction has established us as a reliable partner for businesses seeking efficient transportation services.We operate a modern warehouse facility and are in search of dedicated individuals to...


  • Raleigh, North Carolina, United States Wohn-Service-Team Full time

    Position OverviewWe are seeking a dedicated Client Relations Associate to join our team at Wohn-Service-Team. This role is pivotal in ensuring exceptional service delivery and client satisfaction.Contract DetailsDuration: Long-term contractWork Arrangement: HybridAbout the CompanyWohn-Service-Team is a reputable organization committed to providing...


  • Raleigh, North Carolina, United States Sonida Senior Living, Inc. Full time

    Join Our Team at Sonida Senior Living, Inc.At Sonida Senior Living, Inc., we are on the lookout for a passionate and enthusiastic Nutritional Services Associate to enhance our dining experience. We pride ourselves on being a leading Independent Living community dedicated to offering outstanding culinary services to our residents.The dining area serves as a...


  • Raleigh, North Carolina, United States Chick-fil-A Full time

    Customer Service AssociateAt Chick-fil-A, the role of a Customer Service Associate transcends mere employment; it represents a unique opportunity for personal and professional growth. Working under the guidance of an independent Owner/Operator, Associates acquire invaluable life skills that extend beyond providing excellent service in a welcoming atmosphere....


  • Raleigh, North Carolina, United States Red Roof Full time

    Guest Services Associate - Full-Time Position (Includes Paid Time Off & Benefits)As a Guest Services Associate, you will play a crucial role in ensuring a pleasant experience for our guests. Your responsibilities will include:Providing assistance to guests throughout their stay, offering insightful local recommendations as a knowledgeable guide.Customizing...


  • Raleigh, North Carolina, United States Chick-fil-A Full time

    Customer Service AssociateAt Chick-fil-A, the role of a Customer Service Associate is not merely a position; it is a pathway to personal and professional growth. Working under the guidance of an independent Owner/Operator, associates acquire invaluable life skills that extend beyond delivering exceptional food in a welcoming atmosphere. The primary...


  • Raleigh, North Carolina, United States Village Tavern Full time

    At Village Tavern, we understand that whether you're seeking to supplement your income or pursue your passions, our roles are designed to support your unique journey. We offer both part-time and full-time opportunities for Food Service Associates and Hosts, with flexible scheduling options for both daytime and evening shifts to fit your lifestyle. As a Food...

  • Food Service Associate

    13 hours ago


    Raleigh, North Carolina, United States Morrison Healthcare Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Food Service Associate to join our team at Morrison Healthcare. As a Food Service Associate, you will be responsible for providing exceptional customer service, operating a Point of Sale system, and maintaining a clean and organized work environment.Key Responsibilities:Operate Point of Sale...


  • Raleigh, North Carolina, United States Wake County Public Schools Full time

    Position Overview:Title: Operations AdministratorWorking Title: Operations Administrator - Service Center ManagerDepartment: Maintenance and OperationsLocation: Wake CountyPay Grade: Administrator Band 4FLSA Status: ExemptWork Schedule: Monday to Friday (with occasional evenings and weekends)Position Purpose:This role is responsible for managing the...


  • Raleigh, North Carolina, United States YMCA OF THE TRIANGLE AREA Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Agent at the YMCA of the Triangle Area. As a key member of our Customer Success Team, you will be responsible for providing exceptional service to our members, participants, and branch/camp team members.Key ResponsibilitiesCustomer Service: Answer...


  • Raleigh, North Carolina, United States Watsco Full time

    About WatscoGemaire Distributors, a subsidiary of Watsco, Inc., is a leading distributor of HVAC/R equipment and supplies. As a member of our team, you will be part of a dynamic organization that values customer satisfaction and excellence in service.Job SummaryWe are seeking a skilled Counter Sales Associate to join our team. The successful candidate will...


  • Raleigh, North Carolina, United States Kisco Senior Living Full time

    Position Overview:The Customer Service Associate at Kisco Senior Living plays a vital role in delivering outstanding service at the front desk, fostering a welcoming and secure environment for residents and visitors alike.**Availability for shifts from 3 PM to 11 PM during weekdays and 7 AM to 3 PM on weekends is essential**Compensation: $15.50 per hourDaily...


  • Raleigh, North Carolina, United States Red Roof Full time

    Guest Services Associate - Full-Time (Includes Paid Time Off & Benefits)Support visitors throughout their stay, providing local insights and recommendations as a knowledgeable guideCustomize each guest's experience to ensure a remarkable visitManage check-in and check-out processes, reservations, wake-up calls, and guest inquiriesWork collaboratively with...


  • Raleigh, North Carolina, United States Red Roof Full time

    Guest Services Associate - Full-Time Position (Includes Paid Time Off & Benefits)Provide assistance to guests throughout their visit, offering local insights and recommendations.Customize each guest's experience to ensure a memorable stay.Manage check-in and check-out processes, handle reservations, wake-up calls, and fulfill guest requests.Work...