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Customer Service Retail Associate
2 months ago
Job Title: Retail Store Associate
Job ID: BR
Category: Cashier
Job Overview
As a vital member of the CVS Health family, Retail Store Associates contribute significantly to our mission of enhancing healthcare for individuals, businesses, and communities. Your skills and dedication will help us make a positive impact on the lives of our customers.
Key Responsibilities:
- Deliver exceptional customer service by anticipating needs and resolving issues with empathy and care.
- Greet customers warmly, maintain eye contact, and assist them in locating products.
- Accurately handle transactions, including cash, checks, and credit cards, while adhering to company policies.
- Maintain the sales floor by restocking shelves, managing inventory, and updating pricing as directed.
- Support store operations during opening and closing procedures as required.
- Assist in all departments, ensuring they are well-stocked and operational, while staying informed about services and tools.
- Collaborate with pharmacy staff as needed, gaining experience in pharmacy operations for career growth.
Advocacy:
Promote new CVS services and loyalty programs that align with our commitment to improving health outcomes.
Qualifications:
Required: Must be at least 16 years old.
Physical Requirements:
Ability to remain on feet for extended periods, lift up to 35 lbs occasionally, and perform tasks requiring close visual acuity.
Preferred: Previous experience in retail or customer service is advantageous.
Education:
A high school diploma or equivalent is preferred.
Company Overview:
At CVS Health, we are united by a clear purpose: to bring our heart to every moment of health. This mission drives our commitment to delivering compassionate, human-centered healthcare in a rapidly evolving environment. Our core values emphasize the importance of how we provide our services, ensuring that every interaction reflects our dedication to health and wellness.
We are committed to fostering a culture of diversity, inclusion, and belonging, empowering every employee to contribute to our transformative journey in healthcare.
