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Customer Service Associate

2 months ago


Raleigh, North Carolina, United States Chick-fil-A Full time
Customer Service Associate
At Chick-fil-A, the role of a Customer Service Associate is not merely a position; it is a pathway to personal and professional growth. Working under the guidance of an independent Owner/Operator, associates acquire invaluable life skills that extend beyond delivering exceptional food in a welcoming atmosphere. The primary responsibility is to ensure an outstanding dining experience for all patrons and to provide the renowned Chick-fil-A service and cuisine.

Position Type:
  • Full-time and Part-time opportunities available
Our Benefits Include:
  • A vibrant work environment that encourages positive interactions
  • Flexible scheduling (with Sundays off)
  • Hands-on learning from seasoned Operators and Restaurant Leaders
  • Focused growth and development to assist you in achieving your career aspirations
  • Competitive compensation
Front of House Responsibilities:
  • Maintain a friendly demeanor
  • Establish and maintain eye contact
  • Communicate with enthusiasm
  • Build emotional connections with guests
  • Promote and uphold the restaurant's vision and values
  • Efficiently multitask while ensuring thoroughness
  • Exhibit teamwork, adaptability, reliability, and a strong work ethic
  • Stand for extended periods
  • Effectively communicate with guests and fellow team members
  • Comply with Chick-fil-A's policies and dress code
  • Perform additional duties as required
Qualifications and Requirements:
  • Dependability and consistency
  • Positive and cheerful disposition
  • Passion for serving and assisting others
  • Customer service-focused
  • Strong interpersonal abilities
  • Attention to detail
  • Able to handle multiple tasks
  • Capable of working independently and collaboratively
  • Willingness to work a flexible schedule
  • Ability to lift and carry weights of 40-55 lbs regularly
  • Capacity to stand for prolonged periods