Public Safety Dispatch Supervisor

1 week ago


Pagosa Springs, Colorado, United States Archuleta County Full time
Job Overview

Emergency Dispatch Supervisor

Archuleta County is seeking an experienced Emergency Dispatch Supervisor to oversee critical operations in public safety communications. This position is vital for maintaining the safety and security of our community. You will be responsible for managing emergency service requests, guiding team members, and facilitating the training of new staff.

Key Responsibilities:

  • Respond to both emergency and routine calls
  • Coordinate dispatching of police, fire, and medical emergency services
  • Perform supervisory duties including administrative responsibilities
  • Assist in the recruitment and training of new dispatch personnel
  • Contribute to the hiring and performance assessment processes
  • Manage emergency, non-emergency, and informational inquiries
  • Track the status and locations of emergency units
  • Input, update, and retrieve data from dispatch systems
  • Ensure accurate record-keeping and logging of communications
  • Engage with command staff from user agencies

Required Qualifications:

  • Education - Completion of high school or equivalent
  • Experience - Minimum of two years in a Communications Dispatcher role
  • Licenses and Certifications - CCIC/NCIC operator certification, CPR certification, Emergency Medical Dispatch (EMD) certification, and completion of APCO CTO or Supervisory Course or equivalent

If you are dedicated to the field of Public Safety and have the required qualifications, we encourage you to consider this opportunity. Please be aware that the selection process includes various assessments to ensure the best fit for the role.



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