Transportation Operations Coordinator

2 weeks ago


Mount Vernon, New York, United States First Student Full time
About the Role

As a Transportation Operations Coordinator at First Student, you will play a vital role in ensuring the safe and efficient transportation of students to and from school. This position requires a strong commitment to customer service, attention to detail, and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Operational Oversight: Provide guidance and support to drivers to ensure compliance with safety protocols and company policies.
  • Customer Service: Communicate effectively with students, parents, and school personnel to resolve any issues or concerns.
  • Route Management: Familiarize yourself with the route and monitor the welfare of passengers during transportation.
  • Pre-Trip and Post-Trip Inspections: Assist drivers in conducting pre-trip and post-trip inspections of the bus to ensure it is safe and roadworthy.
  • Student Support: Assist students in loading and unloading the bus, and provide support to students with special needs.
  • Emergency Procedures: Conduct emergency evacuations from the bus, including the use of emergency doors.
  • Bus Maintenance: Clean the interior of the bus and report any maintenance issues to the relevant authorities.
Requirements
  • Communication Skills: Possess good verbal communication skills to effectively interact with students, parents, and school personnel.
  • Attention to Detail: Demonstrate attention to detail to ensure compliance with safety protocols and company policies.
  • Early Morning Availability: Be available to work early morning shifts to accommodate the transportation schedule.
  • Judgement and Problem-Solving Skills: Possess judgement and problem-solving skills to resolve any issues or concerns that may arise during transportation.
About First Student

First Student is a leading provider of school transportation services, with a commitment to safety, customer service, and community involvement. We are proud to offer a positive and rewarding work environment, with opportunities for career advancement and professional growth.



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