Customer Service Representative

3 weeks ago


Madison WI USA, United States Michael Wegner - State Farm Agent Full time

About Our Agency

Our agency is a dynamic and growing business that specializes in providing top-notch insurance and financial services to our customers. We are passionate about making a positive impact in the lives of others and contributing to the betterment of our community.

Our Mission

We strive to deliver exceptional customer experiences by providing personalized solutions to meet their unique needs. Our team is dedicated to building long-lasting relationships with our customers and helping them achieve their goals.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as an Insurance Sales Associate. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing tailored solutions to meet those needs.

Responsibilities

  • Customer Relationship Building
    • Establish and maintain strong relationships with customers through regular communication and follow-up.
    • Identify customer needs and preferences to provide personalized solutions.
  • Insurance Sales and Marketing
    • Develop and implement effective sales and marketing strategies to meet customer needs.
    • Market and promote our insurance and financial services products to customers.
  • Team Collaboration
    • Work closely with our team to achieve sales and customer satisfaction goals.
    • Participate in ongoing training and development to stay up-to-date on industry trends and best practices.

Requirements

  • Customer Service Skills
    • Excellent communication and interpersonal skills.
    • Ability to build strong relationships with customers.
  • Insurance Knowledge
    • Basic knowledge of insurance products and services.
    • Ability to learn and stay up-to-date on industry trends and best practices.
  • Business Acumen
    • Basic understanding of business principles and practices.
    • Ability to analyze customer needs and develop effective solutions.

What We Offer

We offer a competitive salary, commission-based bonus structure, and a comprehensive benefits package, including health insurance, 401(k) matching, and paid time off. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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