Customer Service and Support Representative

6 days ago


Thomasville, North Carolina, United States New Hire Solutions Full time
Job Description
We are seeking a skilled Customer Service Representative to join our team in Thomasville, GA. In this role, you will be responsible for delivering exceptional customer service via phone calls and ensuring positive customer relations.

As a customer-focused professional, you will have the opportunity to work with a well-established insurance company, nationwide, and contribute to their success. Your responsibilities will include answering incoming calls, addressing customer inquiries and concerns, documenting policy changes, and providing assistance with premium payments.

Key Skills and Qualifications:
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Bilingual, English and Spanish (required)
  • Excellent computer proficiency in MS Office – Word, Excel, Outlook

Salary and Benefits:
  • A competitive salary range of $15.00 - $20.00 per hour
  • A dynamic and supportive work environment
  • The opportunity to grow professionally and develop new skills

Why Join Us:

New Hire Solutions is proud to be an Equal Opportunity Employer and a Drug-Free Workplace.



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