Furniture Customer Service Representative Role

2 weeks ago


Thomasville, North Carolina, United States Kravet Full time
Furniture Customer Service Representative

At Kravet Inc., we're seeking a highly skilled Furniture Customer Service Representative to join our team. This role plays a crucial part in handling day-to-day customer and seller interactions, order management, and providing exceptional customer service.

The estimated annual salary for this position is $60,000-$80,000, depending on location and experience.

About the Role:
  • Handle extensive phone, email, and chat communication with customers, showrooms, sales representatives, and factories
  • Participate in a contact center queue and work in conformity to guidelines and metrics set forth by Kravet Inc.
  • Respond to inquiries regarding product specifications, pricing, and availability
Key Qualifications:
  • High School Diploma or GED required
  • 2+ Years in a Customer Service role
  • Prior history of working in a contact center environment; remote experience preferred


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