Furniture Customer Service Representative Role
2 weeks ago
At Kravet Inc., we're seeking a highly skilled Furniture Customer Service Representative to join our team. This role plays a crucial part in handling day-to-day customer and seller interactions, order management, and providing exceptional customer service.
The estimated annual salary for this position is $60,000-$80,000, depending on location and experience.
About the Role:- Handle extensive phone, email, and chat communication with customers, showrooms, sales representatives, and factories
- Participate in a contact center queue and work in conformity to guidelines and metrics set forth by Kravet Inc.
- Respond to inquiries regarding product specifications, pricing, and availability
- High School Diploma or GED required
- 2+ Years in a Customer Service role
- Prior history of working in a contact center environment; remote experience preferred
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