Senior Fraud Services Consultant

1 week ago

IL United States Discover Financial Services Full time

Discover. A brighter future.

At Discover Financial Services, you will engage in impactful work from the outset. Our cooperative environment is founded on three essential principles: We Play to Win, We Get Better Every Day, and We Succeed Together. We genuinely want you to develop and contribute to one of the foremost digital banking and payments organizations globally. We appreciate your individuality, providing you with the chance to excel.

Join us in shaping a future where millions achieve a brighter financial outlook with Discover.

Job Overview:

As a Principal Fraud Services Consultant, you will be pivotal in safeguarding the integrity and security of financial transactions. Your responsibilities will include leading initiatives to analyze fraud occurrences and devising strategies to mitigate fraudulent activities within the payment ecosystem. You will collaborate closely with various teams and stakeholders, both internally and externally.

Key Responsibilities:

  • Drive efforts to fulfill strategic business goals.
  • Oversee the implementation of fraud prevention products and initiatives.
  • Develop and manage consultation and training services regarding fraud incidents, programs, products, or trends for stakeholders.
  • Collect, organize, and maintain documentation related to your work.
  • Draft and supervise the creation of technical documents associated with training, incidents, and other necessary materials.
  • Manage processes and tasks related to alerts from fraud detection systems.
  • Utilize fraud detection tools and technologies effectively.
  • Assist in identifying emerging threats, fraud prevention strategies, and training methodologies.
  • Support process enhancement initiatives and address audit findings.
  • Oversee the setup, configuration, and updates of customer portfolios in fraud applications, ensuring that enhancements do not negatively affect the customer experience.
  • Coordinate with other departments to manage project workflows efficiently.
  • Stay informed about regulatory requirements.
  • Represent Discover at industry events.
  • Support leadership functions as assigned.

Qualifications:

The Basics:

  • Bachelor's degree in Business Administration, Management Information Systems, or a related field.
  • 6+ years of experience in Customer Service, Payment Services, Fraud, Banking, Finance, Project Management, or a related area.
  • In lieu of a degree, 8+ years of relevant experience.

Bonus Points If You Have:

  • Master's Degree in Business Administration, Management Information Systems, or a related field.
  • Certification as a Financial Crimes Investigator (CFCI).
  • Experience with SnowFlake or SQL programming language.
  • Advanced proficiency in Microsoft Office Products (Word, Excel, SharePoint, PowerPoint).

Compensation:

The base salary for this position typically ranges between $88,500.00 to $149,000. Additional incentives may be included as part of a competitive total compensation package. Factors such as geographical location, relevant experience, education, and skill level may influence the pay for this role.

Benefits:

We offer a comprehensive range of benefits and programs based on eligibility, including:

  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, Vision, & Health Savings Account
  • Short-Term Disability, Life, Long-Term Disability, and Accidental Death & Dismemberment Insurance
  • Recognition Program
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan

Discover is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.

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