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Senior Fraud Services Consultant

2 months ago

IL United States Discover Financial Services Full time

Discover. A brighter future.

At Discover Financial Services, you will engage in impactful work from the very beginning. Our team-oriented culture is founded on three essential principles: We Play to Win, We Get Better Every Day, and We Succeed Together. We genuinely want you to develop and contribute at one of the foremost digital banking and payments organizations. We celebrate your individuality, ensuring you have the chance to excel.

Build your future with us, as you help millions achieve a brighter financial outlook.

Position Overview:

Please note that Discover does not provide sponsorship for employment work visas for this role. Candidates must be authorized to work in the United States on a full-time basis.

As a Principal Fraud Services Consultant, you will play a critical role in safeguarding the integrity and security of financial transactions. You will lead initiatives to analyze fraud occurrences and develop strategies to mitigate fraudulent activities within the payment ecosystem. Collaboration with various teams and stakeholders, both internal and external, will be essential.

Key Responsibilities:

  • Drive efforts to achieve strategic business goals.
  • Oversee the implementation of fraud-related products and initiatives.
  • Design and manage consultation and training services concerning fraud incidents, programs, products, or trends for stakeholders.
  • Collect, organize, and maintain documentation related to your work.
  • Draft and supervise the creation of technical documents pertaining to training, incidents, and other necessary materials.
  • Manage processes and tasks related to alerts generated by fraud detection systems.
  • Utilize fraud detection tools and technologies effectively.
  • Assist in identifying emerging threats, fraud prevention strategies, and training methodologies.
  • Support process enhancement initiatives and address audit findings.
  • Manage the configuration and updates of customer portfolios in fraud applications, ensuring user interfaces function correctly after system enhancements.
  • Collaborate with other departments to manage project workflows and act as a subject matter expert on lean processes.
  • Stay informed about regulatory requirements.
  • Represent Discover at industry conferences and events.
  • Provide support for leadership functions as assigned.

Qualifications:

Essential:

  • Bachelor’s degree in Business Administration, Management Information Systems, or a related field.
  • 6+ years of experience in Customer Service, Payment Services, Fraud, Banking, Finance, Project Management, or a related area.
  • Alternatively, 8+ years of experience in the aforementioned fields may substitute for a degree.

Preferred:

  • Master’s Degree in Business Administration, Management Information Systems, or a related field.
  • Certified Financial Crimes Investigator (CFCI) certification.
  • Proficiency in SnowFlake or SQL programming languages.
  • Advanced skills in Microsoft Office Suite (Word, Excel, SharePoint, PowerPoint).

What are you waiting for? Apply today

Discover offers a range of benefits and programs based on eligibility, including:

  • Paid Parental Leave
  • Paid Time Off
  • 401(k) Plan
  • Medical, Dental, Vision, & Health Savings Account
  • Short-Term Disability, Life, Long-Term Disability, and Accidental Death & Dismemberment Insurance
  • Recognition Programs
  • Education Assistance
  • Commuter Benefits
  • Family Support Programs
  • Employee Stock Purchase Plan

At Discover, we place our customers at the heart of our operations. Each employee contributes daily to a culture that prioritizes compliance and risk management. We are committed to fostering a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.