Customer Service Delivery Driver Representative

1 week ago


Greenfield, United States Carvana Full time
Deliver Happiness to Customers

We are seeking experienced Customer Advocates with a passion for delivering exceptional customer experiences. As a key member of our team, you will be responsible for building strong relationships with customers, ensuring their satisfaction, and promoting our brand values.

About the Role
  • You will be driving our custom car haulers to deliver vehicles straight to customers' doors, ensuring a seamless and convenient experience.
  • You will frequently load/unload vehicles onto the hauler and inspect the vehicle to ensure it is safe to drive.
  • You will complete customer paperwork and provide thorough notes in our customer tracking system.
Requirements
  • You must have at least 2 years of customer-facing experience and possess excellent communication skills.
  • You should be able to perform physically demanding tasks such as detailing vehicles and loading/unloading vehicles onto our haulers in indoor and outdoor conditions.
  • You must be able to walk/stand and sustain physical activity for extended periods of time (8+ hours).
  • You must be able to read, write, speak and understand English.
  • You should require high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
  • You should be able to grasp, carry, lift, push, and pull items weighing up to 50lbs.
Benefits
  • Base compensation of $19/hour.
  • Opportunity to increase hourly compensation by $0.50 every 3 months based on performance.
  • Competitive benefits including medical, dental, vision, and matching 401k, along with other perks programs.

Carvana is an equal employment opportunity employer and a brand ambassador means having a passion for our vision and having a motor that never quits when it comes to representing our brand and values.



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