Customer Service Representative

2 weeks ago


Greenfield, United States Independence Corrugated Full time
Indiana Box/TRG, an affiliate of Schwarz Partners, currently has exciting opportunities available for Customer Service in Greenfield, IN. The Customer Service Representative is responsible for taking and processing customer orders, addressing all customer inquiries and complaints, and estimate current items/reprice.

Indiana Box/TRG's mission is to provide value-added solutions to the most demanding customers.

ESSENTIAL JOB FUNCTIONS:
  • Receive customer orders and order changes either directly from customers or from sales representatives and record, process and place orders timely and accurately.
  • Receive and respond to customer complaints and questions and follow-up with appropriate internal personnel as required to improve customer service.
  • Regular and predictable attendance.
  • Maintain customer files.
  • Work with Accounting for account questions or disputes from customers and coordinate accounting credits when necessary.
  • Fax or e-mail confirmations and other information to customers.
  • Assist sales personnel as appropriate and assist in generating supplemental sales.
  • Additional duties as assigned by management.

TRG REQUIRES THE FOLLOWING SKILLS AND ABILITIES:
  • Application knowledge and skill for computer data entry.
  • Application knowledge of products and production processes.
  • Quality standards.
  • Excellent communication skills.
  • Ability to read and interpret documents such as sales reports, operating instructions, and training and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to add, subtract, multiply, divide in all units of measure.
  • Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.
  • Ability to work as part of a team.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram (graphic) form.
  • Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.

REQUIRED EDUCATION & EXPERIENCE:
  • High school diploma or GED.

PREFFERED EDUCATION & EXPERIENCE:
  • Experience working in a manufacturing environment.
  • Computer data-entry experience.
  • Experience in the corrugated box industry.

AS AN INDUSTRY LEADER, TRG OFFERS THE FOLLOWING:
  • Year-round employment for job stability.
  • Paid holidays & vacation time.
  • Unlimited opportunities for growth, training, and career advancement.
  • A respectful, empowering, team-oriented and employee-friendly environment.

Indiana Box/TRG truly values our employees as our greatest asset and we strive to support both you and your family at work and in life.

If you would like to be part of a forward-thinking team with a family feel, culture of excellence, and customer-focused reliability, we want you to be a part of our team

Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Learn More

  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    Job DescriptionA Customer Service Representative plays a vital role in ensuring exceptional customer experiences. In this Full-Time Teller Position in Amherst, you will process transactions efficiently and accurately while providing unparalleled service.Key Responsibilities:Provide Unparalleled Customer ServiceProcess Routine TransactionsIdentify...


  • Greenfield, United States Independence Corrugated Full time

    Indiana Box/TRG, an affiliate of Schwarz Partners, currently has exciting opportunities available for Customer Service in Greenfield, IN. The Customer Service Representative is responsible for taking and processing customer orders, addressing all customer inquiries and complaints, and estimate current items/reprice.Indiana Box/TRG's mission is to provide...


  • Greenfield, Massachusetts, United States Planet Fitness Full time

    Job OverviewAs a Customer Service Representative at Planet Fitness, you will play a vital role in delivering exceptional service to our members and guests. You will be the first point of contact for many visitors, and your friendly demeanor and excellent communication skills will set the tone for their experience.Estimated Salary:$45,000 - $60,000 per...


  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    Customer Service Representative OpportunityAt Greenfield Savings Bank, we are seeking a highly motivated and experienced Customer Service Representative to join our team in Amherst. This is an excellent opportunity for individuals who thrive in fast-paced environments and possess exceptional interpersonal skills.About the Role:We are looking for a skilled...


  • Greenfield, United States WESCO International Full time

    As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates Customer Service Representative, Customer Service, Utility, Representative, Manufacturing, Retail


  • Greenfield, United States Precoat Metals Full time

    About the RoleAt Precoat Metals, we are committed to delivering exceptional customer service and quality products. As a Customer Service Representative (Account Management), you will play a critical role in driving sales growth and customer satisfaction.Your primary responsibilities will include managing customer relationships, generating new sales...


  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    Job OverviewAt Greenfield Savings Bank, we are seeking a highly skilled Customer Service Representative to join our team. This is an exciting opportunity for a motivated individual to provide exceptional customer service and support in a fast-paced banking environment.Key ResponsibilitiesCustomer Interaction: Provide unparalleled customer service during each...


  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    Job Title: Customer Service Representative in AmherstWe are seeking a highly motivated and customer-focused individual to join our team as a Teller at Greenfield Savings Bank in Amherst. As a key member of our branch, you will play a vital role in providing exceptional service to our customers and contributing to the success of our bank.About the Role:You...


  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    We are seeking a highly motivated Customer Service Representative to join our team at Greenfield Savings Bank in Amherst. This is a Full-Time position that includes working every Saturday.About the RoleA successful Teller 1 will be responsible for processing basic customer transactions efficiently and accurately while delivering exceptional service.Provide...


  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    **Job Summary:**We are seeking a highly skilled and motivated Bank Customer Service Representative to join our team at Greenfield Savings Bank in Amherst. This is a full-time position that requires working every Saturday.Main Responsibilities:Process customer transactions efficiently and accurately while providing exceptional service.Identify customers'...


  • Greenfield, United States Independence Corrugated Full time

    Company Overview:Independence Corrugated, an affiliate of Schwarz Partners, is a leading provider of value-added solutions to demanding customers. We take pride in our mission to deliver exceptional customer service and support.Job Description:We are seeking a highly skilled Customer Service Representative to join our team in Greenfield, IN. As a key member...


  • Greenfield, United States Wesco Full time

    As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to...


  • Greenfield, Massachusetts, United States Walgreens Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships with customers?We're looking for a Customer Service Associate to join our team at Walgreens. As a key member of our sales floor, you'll be responsible for providing top-notch customer service and creating a welcoming environment for all...


  • Greenfield, Massachusetts, United States Service Corporation International Full time

    About the RoleAs a Funeral Services Sales Representative, you will be an integral part of our team, dedicated to providing compassionate and personalized assistance to families in need. Your primary responsibility will be to build meaningful relationships with clients, understanding their unique needs and offering tailored solutions that meet their...


  • Greenfield, Massachusetts, United States AR Sandri Full time

    At AR Sandri, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Greenfield, MA store. This is a fantastic opportunity for someone who is passionate about delivering exceptional service and ensuring that our customers have an outstanding experience.Job Summary:We are looking for a...


  • Greenfield, United States TEKsystems Full time

    Description 1. Customer Service - Greet patients that come into the stores - Effectively communicate and answer patient questions about product - Maintain positive attitude and build rapport with customers - Work in computer system to open new patient accounts and complete sales transactions - Take payment for cash sales and/or bill products to...


  • Greenfield, United States TEKsystems Full time

    Location: + Greenfield, WI (100% on-site) Description: - Greet patients that come into the stores - Effectively communicate and answer patient questions about product - Maintain positive attitude and build rapport with customers - Work in computer system to open new patient accounts and complete sales transactions - Take payment for cash sales...


  • Greenfield, United States Adam Jurs - State Farm Agent Full time

    **Career Opportunity with State Farm**We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist - State Farm Agent Team Member.About the Role:Establish relationships with customers and follow up as needed.Use a needs-based review process to educate customers about insurance options.Develop leads, schedule...


  • Greenfield, United States Hancock Regional Hospital Full time

    Key ResponsibilitiesGreet all users of the facility with a smile, using their names when possible, and provide world-class customer service at all times.Answer incoming phone calls with an upbeat tone, ensuring that the calls are handled promptly and effectively.Provide support services, including scheduling appointments, selling retail products, taking...


  • Greenfield, United States Carvana Full time

    Deliver Happiness to CustomersWe are seeking experienced Customer Advocates with a passion for delivering exceptional customer experiences. As a key member of our team, you will be responsible for building strong relationships with customers, ensuring their satisfaction, and promoting our brand values.About the RoleYou will be driving our custom car haulers...