Customer Service Ambassador

3 weeks ago


Toulouges, Occitanie, United States JCPRD Full time
About Our Community

JCPRD serves thousands of community members through our parks, recreation, culture, education, and public service programs. We're a dynamic and growing organization that offers a range of opportunities for personal and professional growth.

Salary

The estimated annual salary for this position is $12,000 - $18,000 per year, depending on experience and qualifications.

Job Description

This is a unique opportunity to join our team as a Customer Service Ambassador/Park and Recreation Assistant. You will be responsible for providing exceptional customer service, interacting with guests, and ensuring a positive experience for all patrons.

  • Responsible for greeting customers, verifying completion of setup, tear down, and cleaning of rental rooms for events, courses, and parties.
  • Ensure a neat and clean appearance of the facility, being knowledgeable about rentals and programs while answering questions and promoting facility offerings.
  • Assist all groups with various unforeseen needs that come up throughout the event, oversee rental guests to confirm rental policies and procedures are upheld.
  • Completes light maintenance duties to include: cleaning restrooms, taking out the trash, sanitizing, vacuum and mopping floors, and laundry.
  • Answering phone calls proficiently and professionally, opening and/or closing facility, as needed.
Required Skills and Qualifications

To be successful in this role, you must have:

  • Minimum age 18 years old, High School Graduate.
  • Must be available evenings and/or weekends and be flexible.
  • Ability to maintain professional work-related practices - safety, alertness, dependability, responsibility, initiative, good judgment, cleanliness, and ability to work with all ages.
  • Ability to work independently with minimal supervision, criminal background check required.
Benefits

As a JCPRD employee, you'll enjoy excellent benefits, including paid time off, eligibility for a seasonal pass, and opportunities for growth and development.



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