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Reservation Coordinator

2 months ago

Melrose Park, Illinois, United States U-Haul Full time

Job Summary:

U-Haul is seeking a highly organized and customer-focused Reservation Manager Agent to support our team in providing exceptional service to customers. As a key member of our operations team, you will be responsible for assisting with calls from and to customers, supporting field team members and U-Haul dealerships with equipment and reservation management, and reviewing reports to ensure effective placement of equipment and customer reservations.

Key Responsibilities:

  • Assist with customer calls and provide support to field team members and U-Haul dealerships.
  • Help manage equipment and reservation placement to meet customer demand and balance regional market inventory levels.
  • Review reports to ensure accurate equipment availability and customer reservations.
  • Assist with the Company's U-Box portable storage product.

Requirements:

  • High school diploma or equivalent.
  • Working knowledge of office equipment and software.
  • Proficient in customer service, time management, and multitasking.

What We Offer:

  • Career stability and opportunities for advancement.
  • A wide range of personal and professional growth opportunities within our organization.
  • A comprehensive benefits package, including health insurance, prescription plans, paid holidays, vacation, and sick days.
  • A 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP).
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more.