Customer Service Representative

3 weeks ago


Grand Rapids MI USA, United States Optalis Healthcare Full time

We are seeking a friendly and professional Receptionist to join our team at Optalis Health and Rehabilitation - Cranberry Park - Grand Rapids. As a Receptionist, you will be the first point of contact for patients and visitors, providing a warm and welcoming experience.

Key Responsibilities:

*Greet patients and clients in person and on the telephone in a professional and timely manner.

*Answer telephone calls, screen and route them as necessary, and take accurate messages.

*Maintain the reception workspace and lobby areas, ensuring a clean and organized environment.

*Communicate admissions and discharges, and provide facility information to patients and visitors.

Requirements:

*High School Diploma or equivalent required.

*One year of office experience preferred.

*Proficiency in Microsoft Office and basic computer skills.

What We Offer:

*A dynamic and supportive work environment.

*Opportunities for professional growth and development.

*A competitive salary and benefits package.

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