Customer Service Representative
4 weeks ago
As a Call Center Representative at Adecco, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to resolve customer inquiries and complaints in a professional and timely manner.
Key Responsibilities:- Answer incoming calls from customers and provide accurate and helpful information
- Resolve customer complaints and issues in a professional and courteous manner
- Update customer information in our database accurately and efficiently
- Follow established call center scripts and procedures to ensure consistency and quality
- Meet and exceed call center metrics and goals set by management
- Collaborate with team members to improve overall customer satisfaction and experience
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
Requirements:
- Excellent communication and customer service skills
- Ability to work in a fast-paced call center environment
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
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