Customer Service Representative

19 hours ago


Grand Rapids MI USA, United States Henderson Glass Full time
Customer Service Representative

Henderson Glass is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:

  • Provide timely and professional service to customers via phone, email, and in-person
  • Answer customer inquiries and resolve issues in a prompt and courteous manner
  • Process transactions and complete daily cash out procedures
  • Complete bank deposits and accounts payable/receivable processes
  • Make collection calls on past due accounts and accurately record such activity

Requirements:

  • High school diploma or equivalent
  • Previous experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines

What We Offer:

  • Competitive hourly pay
  • Consistent schedule
  • 401k and medical, dental, and vision insurance
  • Paid time off


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