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Technical Publications Specialist
2 months ago
Job Title
Technical Publications Analyst
Job Summary:
This position is responsible for overseeing the creation and maintenance of technical documentation for Toyota Material Handling. The successful candidate will coordinate with various departments to produce high-quality documents that support the company's dealers and customers.
Key Responsibilities:
- Develop and Enforce Documentation Standards: Establish and maintain standards for Toyota Material Handling's technical publications.
- Content Creation and Management: Plan, create, and update technical publications for various projects, ensuring accuracy and consistency.
- Review and Editing: Organize reviews of material for technical accuracy and make edits according to feedback from stakeholders.
- Dealer Support: Create dealer-facing articles for the knowledge base, educating dealer staff on product information and best practices.
- Communication and Collaboration: Issue product information via notifications, bulletins, or other communications, and collaborate with cross-functional teams to ensure seamless document delivery.
- Continuous Improvement: Initiate revisions of technical publications based on user feedback, ensuring that documentation remains relevant and effective.
- Additional Responsibilities: Perform additional duties as assigned by management, ensuring alignment with company goals and objectives.
Requirements:
- Education and Experience: Bachelor's degree in a technical discipline preferred, or alternative degrees and extensive work experience in relevant industries.
- Technical Skills: Proficiency in FrameMaker, Microsoft Excel, and Word, with experience in technical communication or publications.
- Communication and Collaboration: Excellent communication skills, with the ability to work effectively with cross-functional teams and stakeholders.
- Additional Qualifications: Experience with customer or dealer communications a plus.