Customer Service Manager
4 weeks ago
We are seeking a highly motivated and experienced Customer Service Manager to join our team at Compass Group USA. As a key member of our operations team, you will be responsible for ensuring exceptional customer service and driving business growth through effective account management.
Key Responsibilities:- Develop and implement strategies to improve customer satisfaction and retention
- Collaborate with cross-functional teams to drive business growth and profitability
- Manage and maintain accurate records and reports to ensure compliance with company standards
- Provide exceptional customer service and support to clients and customers
- Identify and capitalize on opportunities to increase sales and revenue
- 3+ years of experience in customer service or account management
- Proven track record of driving business growth and improving customer satisfaction
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Valid Non-CDL Class C driver's license and good driving record
- Bachelor's degree in Business Administration or related field
- Experience in route management, retail, and merchandising
- Ability to operate or willingness to learn material handling equipment
- Food and beverage experience
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Compass Group is a leading foodservice and support services company that provides solutions to businesses and organizations across the globe. We are committed to delivering exceptional customer service and driving business growth through our people, processes, and technology.
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