Sales Executive, AI Solutions

5 days ago

Ann Arbor, Michigan, United States Thomson Reuters Full time
About the Role

In this exciting opportunity, you will be responsible for promoting and selling Practical Law and CoCounsel solutions to new acquisitions through outbound telephone calls to new law firm customers within an assigned territory.

Key Responsibilities
  • Focus daily effort on selling to Small Law customers that are new subscribers within one to ten attorney size firms within an assigned territory.
  • Achieve and exceed company and personal sales and telephone activity goals through negotiations and product offering within set parameters.
  • Gather and log all call information, sale orders, and profile activity within Salesforce, Thomson Reuters CRM system, correctly and accurately, ensuring proper marketing sources are credited appropriately.
  • Individually manage In-bound trial request leads and territory assignments.
  • Develop and deliver accurate sales forecasts.
  • Assume other responsibilities as required or requested by Inside Sales Management.
Relationship Management

Build, maintain and enhance client's experience through consultative conversation while asking leading questions and offering superior product knowledge coupled with excellent customer service.

Work with organizations (Order Fulfillment, Credit, Customer Service, etc.) throughout Thomson Reuters to ensure customer accounts are handled efficiently and accurately and customer issues are resolved in a timely manner.

Actively contribute to and work responsibly in a team environment, including collaborating with Field Sales Reps and Full Inside Sales Executives (SE) Reps.

Obtain customer and competitive information during daily contacts and distribute as appropriate so as to develop sales strategies.

Maintain a working knowledge of company products, special sales programs and marketing efforts within the sales division.

Actively participate in meetings, training sessions and individual professional development and skill building.

About You

You're a fit for this role if your background includes:

  • Minimum of 2 years successful sales quota attainment experience.
  • College Degree in business, sales or related field strongly preferred.
  • Experience in prospecting/cold calling environment required.
  • Strong organizational and time management skills coupled with the ability to embrace change.
  • Pipeline management skills in the CRM environment required - Salesforce.com experience strongly preferred.
  • Proficient in Microsoft Office applications; including ability to demonstrate online products using web-based tools (WebEx, GLANCE, Oovoo, Skype, etc.) via telephone.
  • Excellent verbal and written communication skills.
  • Ability to negotiate products, solutions and price with customers.
  • Demonstrated knowledge of proper telephone etiquette and professional attitude and integrity.
  • Legal industry knowledge or experience, a plus.

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