Logistics Shipping Coordinator
2 weeks ago
Logistics Shipping Coordinator - 2nd Shift, M-F 4PM-12:30AM
Job Overview: This role will report directly to the Warehouse Supervisor and is essential for ensuring smooth and efficient operations within the warehouse environment. The position involves managing shipping and freight processes, which includes acquiring a comprehensive understanding of warehouse organization and generating accurate shipping documentation. Collaborating with the warehouse team is crucial to guarantee customer satisfaction and to effectively manage customer orders.
Key Responsibilities:
- Oversee the check-in process for all drivers.
- Generate all necessary paperwork for shipping operations.
- Coordinate with dock personnel and drivers regarding loading procedures.
- Ensure all shipping documents are duly signed by the pickup driver.
- Finalize loads in the system.
- Work closely with Customer Service Teams to address special documentation needs for specific orders, including international shipments and unique Bill of Lading requests.
- Input customer orders and manage the scanning and indexing of documents as needed.
- Maintain a clear understanding of the goals, policies, and procedures of RJW Logistics Group.
- Communicate any customer issues, leads, or inquiries to the relevant personnel.
- Uphold the confidentiality of company information.
- Propose enhancements and implement approved changes.
- Update reports as required by the operations manager and COO.
- Perform additional tasks as assigned by supervisors or managers.
Additional Qualifications:
- Exhibit a positive telephone demeanor.
- Possess the capability to be trained in assertive communication.
- Demonstrate strong organizational and scheduling abilities.
- Ability to manage multiple tasks simultaneously.
- Proficient in computer applications, including word processing and spreadsheets, with a willingness to learn specific software utilized by RJW.
Education and Experience:
- Basic office clerical skills are required.
- Typing speed of at least 40 words per minute is necessary.
- 1-2 years of clerical experience preferred.
- Fundamental knowledge of transportation, logistics, and shipping processes is beneficial.
Educational Background:
- A High School Diploma or equivalent (GED) is preferred.
Language Skills:
- Ability to read, analyze, and interpret various business documents, including periodicals and technical procedures.
- Capability to write reports, business correspondence, and procedural manuals.
- Effective presentation skills to communicate with managers, clients, and customers.
Mathematical Skills:
- Proficient in basic arithmetic operations, including addition, subtraction, multiplication, and division.
- Ability to compute rates, ratios, and percentages, as well as interpret graphical data.
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