Logistics Shipping Coordinator

2 weeks ago


Bolingbrook, Illinois, United States RJW Logistics Full time
Job Overview

Position Summary: This role is essential in supporting the Warehouse Supervisor by ensuring efficient shipping and freight operations within a warehouse setting. The individual will develop a comprehensive understanding of warehouse organization and be responsible for creating accurate shipping documentation. Collaborating with the warehouse team is crucial to maintain high levels of customer satisfaction and to manage customer orders effectively.

Key Responsibilities:

  • Oversee the check-in process for all drivers.
  • Prepare and print all necessary shipping documentation.
  • Coordinate with dock personnel and drivers regarding loading procedures.
  • Ensure all shipping paperwork is duly signed by the pickup driver.
  • Close out loads in the operational system.
  • Work with Customer Service Teams to manage special documentation for specific orders, including international shipments and unique Bill of Lading requirements.
  • Understand and adhere to the goals, policies, and procedures of RJW Logistics.
  • Communicate any customer issues, leads, or inquiries to the relevant team members.
  • Maintain confidentiality regarding company information.
  • Propose and implement approved enhancements to processes.
  • Update operational reports as requested by management.
  • Perform additional tasks as assigned by supervisors or managers.

Additional Skills:

  • Professional telephone etiquette.
  • Ability to be trained in assertive communication.
  • Strong customer service orientation.
  • Excellent organizational and scheduling capabilities.
  • Proficient in multitasking.
  • Competence in computer applications, including word processing and spreadsheets, with a willingness to learn new software.

Qualifications:

  • Basic clerical skills are required.
  • Typing speed of at least 40 words per minute.
  • 1 to 2 years of clerical experience is preferred.
  • Fundamental knowledge of transportation, logistics, and shipping practices.

Education and Experience:

  • A High School Diploma or equivalent (GED) is preferred.

Language Proficiency:

  • Ability to read, analyze, and interpret various business documents, including professional journals and technical procedures. Proficient in writing reports, business correspondence, and procedural manuals. Capable of effectively presenting information and addressing questions from groups of managers, clients, and customers.

Mathematical Skills:

  • Ability to perform basic arithmetic operations and to interpret data using graphs and percentages.


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