IT Support Specialist

3 days ago


McKinney, Texas, United States Quality Collision Group Full time
Why Choose Quality Collision Group?

We offer a top-notch benefits package, including a 5% benefits plan, to ensure our team members' health and financial well-being. Our industry-leading 401(k) match and $0 co-pays, $0 deductible, and $1 prescriptions make us a leader in employee benefits.

Earning Potential

With six-figure earning potential in some roles, we offer a competitive compensation package that rewards hard work and dedication. Our team members have the opportunity to grow and advance in their careers, with ongoing training and certifications.

Lowest Turnover Rate in the Industry

We support our team members' career development and provide a supportive team culture that values integrity, customer-centric service, and continuous improvement. Join a team that is committed to your professional development.

Job Summary

Provide technical support to clients experiencing computer and network hardware and software issues. Escalate unresolved queries, track, route, and redirect problems to appropriate resources. Utilize excellent customer service skills and follow up to provide feedback after seeing problems through to completion.

Responsibilities
  • Manage Active Directory
  • Install/replace hardware/software
  • Utilize CCC/CCCOne
  • Image new computers
  • Support Microsoft Office Suite
  • Administer Microsoft Exchange
  • Use for project tracking
  • Ensure network security
  • Triage and prioritize issues
  • Perform remote troubleshooting
  • Maintain asset/inventory records
  • Document procedures and solutions
  • Collaborate on process improvements
  • Provide end-user training/support
  • Stay updated on industry trends
Qualifications
  • Strong interpersonal skills
  • Patient, empathetic, and passionate
  • Organized, process-driven, and focused on details
  • Desire to take on a new challenge
  • 2+ years of experience required
  • Valid driver's license required
  • Excellent written and verbal communication
  • Committed to professionalism
  • Ability to work independently or part of a team
  • Strong problem-solving skills
Benefits
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid holidays, vacation, and sick days
  • Uniforms
  • 401(k) with employer match
  • Paid training


  • McKinney, Texas, United States Desktop & Depot Support Full time

    Job OpportunityWe are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in McKinney, Texas.This role involves providing workstation software break-fix support, IMAC, image loads, asset recovery, asset tagging, printer support, and client center support.Requirements:Previous experience in desktop support...


  • McKinney, Texas, United States ASG IT Consulting Full time

    Job OverviewASG IT Consulting is seeking a highly skilled Technical Solutions Specialist to join our team. As a key member of our technical staff, you will be responsible for designing, implementing, and maintaining complex network infrastructures for our clients.Key Responsibilities:Participate in the successful completion of project work, including...


  • McKinney, Texas, United States Desktop & Depot Support Full time

    Job OverviewWe are seeking a skilled IT Support Technician to join our team in McKinney, Texas. As a key member of our Desktop & Depot Support team, you will play a vital role in ensuring the smooth operation of our clients' IT systems.Key ResponsibilitiesProvide technical assistance to end-users, troubleshooting common issues and ensuring their technology...

  • IT Support Specialist

    2 weeks ago


    McKinney, Texas, United States Quality Collision Group Full time

    Job SummaryWe are seeking a highly skilled and motivated IT Support Specialist to join our team at Quality Collision Group. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients experiencing computer and network hardware and software issues.Key ResponsibilitiesManage Active Directory and ensure...


  • McKinney, Texas, United States Sterling Infectious Diseases Specialists Full time

    Job SummarySterling Infectious Diseases Specialists is seeking a highly skilled and detail-oriented Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing exceptional patient care and supporting our healthcare professionals in delivering top-notch medical services.ResponsibilitiesConduct thorough patient...


  • McKinney, Texas, United States Workway, Inc. Full time

    Join Our Team at Workway BancForceWe are a premier national staffing firm dedicated to placing qualified job-seeking candidates across the nation in direct hire, temp-to-hire, and temporary positions across various specialized fields.We pride ourselves on offering a candidate-centric model to assist job seekers in finding their next career opportunity.We are...


  • McKinney, Texas, United States Workway, Inc. Full time

    Job SummaryWe are seeking a skilled Patient Services Specialist to join our team at Workway BancForce. As a key member of our staff, you will be responsible for providing exceptional patient care and support services.Key ResponsibilitiesAssist patients with medical inquiries and concernsCoordinate patient appointments and schedulesProvide administrative...


  • McKinney, Texas, United States Globe Life Inc Full time

    Globe Life Inc is on the lookout for a committed Client Support Specialist to enhance our workforce. In this role, you will be tasked with delivering exceptional client support, addressing inquiries and concerns efficiently and courteously. You will serve as the initial point of contact for client questions, aiming for elevated satisfaction and effective...


  • McKinney, Texas, United States CSL Plasma Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Donor Support Specialist. In this role, you will be responsible for ensuring the smooth operation of our pheresis process, providing exceptional customer service to our donors, and maintaining a safe and efficient work environment.Key ResponsibilitiesPrepare...


  • McKinney, Texas, United States CSL Plasma Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Donor Support Specialist. In this role, you will be responsible for ensuring the smooth operation of our pheresis process, providing exceptional customer service to our donors, and maintaining a safe and efficient work environment.Key ResponsibilitiesPrepare...


  • McKinney, Texas, United States Sterling Infectious Diseases Specialists Full time

    Position Overview: Medical Assistant at Sterling Infectious Diseases SpecialistsKey Responsibilities:Conduct patient assessments and document essential medical historiesEfficiently organize and manage patient appointmentsMaintain and update patient medical records and insurance informationFacilitate office admissions and laboratory service...


  • McKinney, Texas, United States Virtual Service Operations Full time

    Opportunity:Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in McKinney, Texas.In this role, you will be part of our growing relationship with one of our great clients and have responsibilities in Desktop Support, including:Providing workstation software break-fix...


  • McKinney, Texas, United States Virtual Service Operations Full time

    Opportunity:Virtual Service Operations is seeking a highly motivated and career-driven individual to join our growing team as a Desktop Support Specialist in McKinney, Texas.In this role, you will be part of our growing relationship with one of our great clients and have responsibilities in Desktop Support such as:Providing workstation software break-fix...


  • McKinney, Texas, United States ANCHOR HEALTHCARE SERVICES INC Full time

    Job Title: Healthcare Billing and Customer Support SpecialistCompany: ANCHOR HEALTHCARE SERVICES INCWe are seeking a detail-oriented professional with a minimum of one year of experience in healthcare billing, proficient in ICD 10, CPT coding, and electronic medical record (EMR) systems. The successful candidate will be responsible for managing billing...

  • IT Support Specialist

    2 weeks ago


    McKinney, Texas, United States NETRIO Full time

    About the RoleWe are seeking a skilled and dedicated IT professional to join our Technical Services Delivery Team as a Tier 2 Support Technician. As a key member of our team, you will be responsible for providing technical assistance and support to our clients, ensuring their IT needs are met and exceeded.Key ResponsibilitiesRespond to technical requests via...


  • McKinney, Texas, United States NETRIO Full time

    Job DescriptionWe are seeking a highly skilled and experienced IT professional to join our Technical Services Delivery Team as a Tier 2 Support Technician. As a key member of our team, you will be responsible for providing technical support and assistance to our clients, resolving complex technical issues, and ensuring the smooth operation of our IT...


  • McKinney, Texas, United States NETRIO Full time

    Job DescriptionWe are seeking a dedicated technologist to join our team of diverse professionals in a highly supportive environment.The ideal candidate should have experience working with an MSP with a wide variety of clients, as well as self-directed initiators who take ownership of their work and drive productivity.Key responsibilities include:Playing an...


  • McKinney, Texas, United States Quality Collision Group Full time

    Why Work with Quality Collision Group?Industry-Leading Benefits PackageWe strive to be the employer of choice through superior benefits and a culture shaped by our leaders. Our top-5% benefits plan in America includes $0 co-pays, $0 deductible, and $1 prescriptions, along with an industry-leading 401(k) match. We are committed to continually investing in our...

  • Structural Engineer

    4 weeks ago


    McKinney, Texas, United States International Staff Consulting Full time

    We are seeking a highly skilled Structural Engineer to join our team at International Staff Consulting as a Technical Sales Support Specialist. This role is located in a dynamic office environment and requires minimal travel, but does involve working closely with our local team. Key Requirements:Licensed Professional Engineer (P.E.) in Texas is a must.A...


  • McKinney, Texas, United States Globe Life Family of Companies Full time

    Job Title: Application Support ManagerAt Globe Life Family of Companies, we are seeking an experienced Application Support Manager to join our team. As a key member of our IT organization, you will be responsible for leading a support team to ensure the stability and availability of business applications.Key Responsibilities:Lead a team of application...