Part-time Financial Services Representative

5 days ago


Kalamazoo, Michigan, United States Arbor Financial Credit Union Full time
Job Summary

Arbor Financial Credit Union is seeking a highly motivated and customer-focused Part-time Personal Banker to join our team. As a Part-time Personal Banker, you will be responsible for providing exceptional service to our members, processing transactions, and promoting credit union products and services.

Key Responsibilities
  • Member Service: Provide personalized service to members, responding to their financial needs and transaction requests with a high level of accuracy.
  • Account Management: Open, maintain, update, and close member accounts as needed, ensuring accurate and efficient processing.
  • Product Knowledge: Maintain up-to-date knowledge of credit union products and services, identifying opportunities to save members time and money.
  • Communication: Answer phone calls promptly and professionally, using a warm hand-over when transferring calls.
  • Team Collaboration: Coach, mentor, and encourage others to foster a supportive work environment, promoting a positive professional image of oneself and the credit union.
  • Adaptability: Embrace growth by proactively seeking knowledge and learning opportunities, adapting to changing branch staffing models and workflows.
Requirements
  • Education and Experience: College coursework or equivalent experience required, with financial services industry experience and service/sales experience preferred.
  • Skills and Abilities: Strong work ethic, strong desire for collaboratively serving others, strong computer and application skills, necessary verbal and written communication and grammar skills, ability to be bonded, and ability to successfully organize, prioritize, and manage multiple responsibilities.


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