Front Office Associate

6 days ago


Florence, Colorado, United States LaQuinta Inn & Suites Florence Cincinnati Airport Full time

LaQuinta Inn & Suites Florence Cincinnati Airport is seeking a skilled and detail-oriented front office associate to join our guest services team. In this role, you will be responsible for managing room bookings, responding to guest inquiries, and providing exceptional customer service to create a memorable experience for every guest.

Key Responsibilities
  • Manage room bookings, respond to guest inquiries, and resolve any issues that may arise
  • Provide warm welcomes, check-in and check-out procedures, and ensure accurate key distribution
  • Collaborate with housekeeping staff to ensure rooms are ready for new guests
  • Maintain accurate records of guest accounts, including payments and room assignments
Requirements and Qualifications
  • 1+ year of hotel industry experience or related job preferred
  • Excellent communication, organizational, and problem-solving skills
  • Familiarity with Microsoft Office and reservation management systems
  • Ability to multitask, work under pressure, and maintain a professional demeanor
  • High school diploma, GED, or equivalent

The estimated salary for this position is $13 - $14 per hour.



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