Reservations and Guest Services Liaison

4 days ago


Étreux, Hauts-de-France, United States Four Seasons Full time

Overview: At Four Seasons, we are seeking a highly skilled Reservations and Guest Services Liaison to join our team. This individual will be responsible for managing incoming reservations, coordinating communication between guests and departments, ensuring the accuracy of reservation details, and providing exceptional customer service.

Key Responsibilities:

  • Manage incoming reservations and respond to guest inquiries in a timely and professional manner.
  • Coordinate communication between guests and various departments to ensure seamless interactions and resolve any issues that may arise.
  • Verify and update reservation details to maintain accuracy and prevent errors.
  • Provide personalized customer service to meet the unique needs of each guest, ensuring a positive and memorable experience.

Salary: The estimated salary for this position is $55,000 - $65,000 per year, depending on experience and qualifications.



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