Guest Services Supervisor
6 days ago
Estimated Salary: $55,000 - $70,000 per year.
About The Boxer HotelThe Boxer Hotel is committed to providing exceptional guest experiences. Our hotel features elegantly appointed guestrooms and suites, smart amenities, and a central location close to Boston's neighborhoods.
Job DescriptionWe are seeking a skilled Guest Services Supervisor to oversee the front desk and provide exceptional guest service. Key responsibilities include:
- Supervising front desk operations, interviewing, and selecting qualified staff.
- Coaching and developing associates to meet exceptional guest service standards.
- Ensuring efficient and accurate reservation processing, billing, and payment collection.
- Maintaining hotel entrance, reception, and public areas to ensure cleanliness and appearance.
This is a full-time position that requires strong communication and leadership skills.
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