Guest Services Supervisor

6 days ago


Étreux, Hauts-de-France, United States The Boxer Full time
Job Title: Guest Services Supervisor

Estimated Salary: $55,000 - $70,000 per year.

About The Boxer Hotel

The Boxer Hotel is committed to providing exceptional guest experiences. Our hotel features elegantly appointed guestrooms and suites, smart amenities, and a central location close to Boston's neighborhoods.

Job Description

We are seeking a skilled Guest Services Supervisor to oversee the front desk and provide exceptional guest service. Key responsibilities include:

  • Supervising front desk operations, interviewing, and selecting qualified staff.
  • Coaching and developing associates to meet exceptional guest service standards.
  • Ensuring efficient and accurate reservation processing, billing, and payment collection.
  • Maintaining hotel entrance, reception, and public areas to ensure cleanliness and appearance.

This is a full-time position that requires strong communication and leadership skills.



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