Communication and Reservation Management Specialist

6 days ago


Étreux, Hauts-de-France, United States Four Seasons Full time

About the Role: We are looking for a talented Communication and Reservation Management Specialist to support our front desk team. In this role, you will work closely with guests and colleagues to ensure smooth communication and efficient reservation management.

Responsibilities:

  1. Collaborate with guests and hotel staff to resolve issues and provide exceptional service.
  2. Update and maintain accurate records of guest interactions and reservation details.
  3. Develop and implement effective communication strategies to enhance the guest experience.
  4. Contribute to a positive and professional work environment by maintaining a high level of professionalism and courtesy at all times.

Estimated Salary: $60,000 - $70,000 per year based on experience and qualifications.



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