Guest Experience Ambassador

4 days ago


Étreux, Hauts-de-France, United States Four Seasons Full time

**Job Title:** Guest Experience Ambassador

We're seeking a charismatic and attentive individual to join our team as a Guest Experience Ambassador. In this role, you'll be responsible for creating unforgettable experiences for our guests from the moment they arrive at Four Seasons.

**Key Responsibilities:

  • Ensure all guests are seated in a timely manner and provide menus;
  • Take reservations over the phone and manage the waitlist;
  • Maintain a clean and organized host stand area;
  • Assist servers with seating arrangements and special requests;
  • Provide exceptional customer service and address any guest concerns promptly;

**Requirements:

  • High school diploma or equivalent required;
  • Excellent communication and interpersonal skills;
  • Able to work in a fast-paced environment;
  • Familiarity with hospitality industry practices and procedures;

**What We Offer:

  • An estimated salary range of $55,000 - $70,000 per year;
  • A comprehensive benefits package including medical, dental, and vision insurance;
  • A generous paid time off policy;
  • The opportunity to work with a world-class hospitality team;


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