Assistant General Manager
1 week ago
Restore Hyper Wellness is a leading provider of innovative health services, offering a unique blend of expert guidance and cutting-edge therapies under one roof. Our mission is to make Hyper Wellness widely accessible, affordable, and fun, helping people from all walks of life feel better and perform at a higher level.
Job SummaryWe are seeking an experienced Assistant General Manager/General Manager to lead our studio in the community, driving brand awareness, traffic, leads, and membership, and overall sales. This individual will be responsible for contributing to the studio's performance, team members, KPI management, and marketing events.
Key Responsibilities- Meet performance metrics (KPIs), revenue, ordering, inventory, and facilities maintenance
- Assist in the execution and coordination of marketing and sales drivers, including pre-sale events, studio events, outreach, and local grassroots marketing initiatives
- Hire and onboard new team members, plan, and assign daily, weekly, and monthly goals, and direct work tasks
- Foster a culture of five-star customer service and cultivate a team environment that provides exceptional customer service
- Lead the studio team in service and product knowledge to motivate them to meet/exceed sales goals
- Support driving sales through promoting and recommending membership packages
- Manage client accounts, including freezes/terminations and follow-up on declination of auto-pays
- High School Diploma or equivalent required
- 1-5 years of leadership experience, including directly overseeing staff management
- Previous management experience in the health, wellness, fitness, or retail industry strongly preferred
- Proven success in sales and team mentorship
- Excellent leadership and management skills to create a positive, successful environment for staff and clients
- Medical, dental, vision, disability, and life insurance within 30 days
- Free and discounted services
- 401k retirement plan with vested employer match
- Bonus opportunities
- Career advancement opportunities
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