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Assistant General Manager

2 months ago

Phoenix, Arizona, United States Legends International Full time

Job Title: Assistant General Manager

Job Summary:

We are seeking an experienced Assistant General Manager to join our team at Legends International. As a key member of our operations team, you will be responsible for planning, directing, and managing the day-to-day operations of our venue.

Key Responsibilities:

  • Utilize initiative and independent judgment to plan and manage the day-to-day operations of the venue.
  • Work closely with the General Manager to develop and implement operational strategies.
  • Responsible for the day-to-day operation of all premium services and catering.
  • Develop and maintain relationships with clients and stakeholders.
  • Manage and develop staff for the suites, club, and catering, including scheduling and training.
  • Implement Legends customer service program to ensure excellent customer service.
  • Conduct operational staff meetings.
  • Responsible for ordering and maintaining correct inventory levels.
  • Maintain cost as it pertains to labor and operating supplies, working within budgeted guidelines.
  • Develop par levels for suites, maintain appearance.
  • Develop and maintain alcohol controls.
  • Maintain and implement all POS procedures and policies.
  • Manage monthly inventory for club and suite level.
  • Work with Executive Chef to develop suite and catering menu.
  • Develop yearly operational budgets.

Requirements:

  • Bachelor's degree in a related field.
  • Minimum 3-5 years of management experience in the contract hospitality industry, preferably in Retail and Concessions environment for a sports and entertainment venue.
  • Excellent written and verbal communication skills.
  • Ability to multi-task and prioritize in a deadline-oriented environment.
  • Strong commitment to delivering a high level of customer and client service.
  • Customer service oriented with the ability to interact with all levels of management.
  • Must be flexible to work extended hours due to business requirements, including late nights, weekends, and holidays.
  • Must be able to work in a team environment.
  • Knowledge of accounting policy and procedures and POS Systems is required.
  • Proficiency in Microsoft Word, Excel, and PowerPoint.

Benefits:

  • Competitive salary, commensurate with experience.
  • Generous benefits package, including medical, dental, vision, life, and disability insurance.
  • Paid vacation and 401k plan.

Legends International is an Equal Opportunity Employer.