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Department Manager

2 months ago

West Des Moines, Iowa, United States H&M Group Full time
Job Description

H&M Group is a leading global fashion brand that values diversity, inclusivity, and customer satisfaction. As a Department Manager, you will play a key role in driving sales and profit growth while delivering exceptional customer experiences.

Key Responsibilities:
  • Sales and Profit:
    • Analyze and follow up on sales and profit key performance indicators (KPIs) for the department with visual merchandisers.
    • Secure actions to maximize selling and support visual merchandisers with necessary resources.
    • Work with the store management team to ensure store operations, company standards, and best practices are followed.
  • People and Teams:
    • Manage the recruitment, training, development, and succession planning of team members.
    • Evaluate and manage the performance of department team members, providing regular feedback and development plans.
    • Deliver clear communication to the store team on business performance, company culture, and training focuses.
  • Store Operations:
    • Ensure health and safety, legal, and security issues are handled to company standards and local laws.
    • Carry out supervisory responsibilities in accordance with company policies and applicable laws.
Requirements:
  • Qualifications:
    • Inclusive, positive, creative, and willing to learn on the job.
    • Passionate about customer service and helping people find their style.
    • A multi-tasker who enjoys working in a fast-paced environment with an eye for detail.
  • Physical Demands:
    • Ability to lift in excess of 20 pounds.
    • Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull, and carry items.
    • Ability to climb a ladder and use a step stool.
About H&M Group:

H&M Group is a dynamic, team-driven work environment that values diversity, inclusivity, and customer satisfaction. We offer endless growth and development opportunities, a fun and creative work environment, and a competitive compensation package.

We are an equal opportunities employer and welcome applications from all qualified candidates.