Wine and Spirits Department Manager
4 weeks ago
At Hy-Vee, we strive to provide exceptional customer service and a welcoming shopping experience. As an Assistant Wine and Spirits Department Manager, you will play a key role in achieving this goal.
Key Responsibilities:
- Provide prompt, efficient, and friendly customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.
- Assist the Department Manager in maintaining a well-organized and visually appealing store environment, including stocking shelves, rotating inventory, and facing products.
- Supervise and train Wine and Spirits Clerks, providing guidance and feedback to ensure they meet performance expectations.
- Monitor sales, inventory, and customer feedback to identify opportunities for improvement and implement changes as needed.
- Collaborate with the Department Manager to develop and implement sales strategies, promotions, and visual merchandising plans to drive sales and increase customer engagement.
- Ensure compliance with company policies, procedures, and regulatory requirements, including proper sanitation and safety protocols.
Requirements:
- High school diploma or equivalent required; related work experience preferred.
- Ability to work in a fast-paced environment, multitasking and prioritizing tasks to meet deadlines.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
- Basic math skills and accuracy with handling cash and operating a cash register.
- Ability to lift up to 50 pounds, stand for long periods, and move freely throughout the store.
Working Conditions:
This position is frequently exposed to equipment movement hazards and dangerous chemicals/solvents. There is continuous exposure to noise, temperature extremes, dampness, and occasional exposure to electrical shock. This is a fast-paced work environment with significant pressure.
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