Patient Service Representative

7 days ago


Morrisville, Pennsylvania, United States Owens & Minor, Inc. Full time
About the Role

Owens & Minor, Inc. is seeking a skilled Patient Service Technician to join our team. As a Patient Service Technician, you will play a critical role in delivering and picking up equipment from homecare patients, ensuring seamless service and exceptional patient care.

Key Responsibilities
  • Equipment Delivery and Pickup: Safely transport and deliver equipment to patients' homes, ensuring timely and efficient service.
  • Patient Support: Provide clear instructions and support to patients on the use of equipment, addressing any concerns or issues that may arise.
  • Scheduling and Organization: Schedule and organize daily deliveries and pickups, prioritizing tasks to meet patient needs and company objectives.
  • Regulatory Compliance: Ensure adherence to all applicable regulatory requirements, including documentation and record-keeping.
  • Vehicle Maintenance: Perform routine vehicle maintenance, ensuring vehicles are in good working condition and meet company standards.
Requirements
  • Education and Experience: High school diploma or equivalent required; at least one year of related work experience preferred.
  • Driving Requirements: Valid driver's license and minimum of three years driving history required.
  • Skills and Abilities: Excellent communication and problem-solving skills; ability to work independently and as part of a team.
Work Environment

The Patient Service Technician will work in a fast-paced environment, interacting with patients, colleagues, and external partners. The role requires frequent travel, including driving and walking, and may involve exposure to various weather conditions and environmental factors.



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