Operations Manager
2 days ago
We are seeking a highly skilled and experienced Operations Manager to join our team at Fairfield Inn by Marriott Columbus/New Albany, OH. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all aspects of the business are running smoothly and efficiently.
Key Responsibilities:- Lead and motivate a team of hotel staff to deliver exceptional customer service and ensure a positive guest experience.
- Manage and maintain the hotel's budget, ensuring that expenses are kept under control and revenue is maximized.
- Develop and implement strategies to improve hotel operations, including guest satisfaction, employee engagement, and revenue growth.
- Collaborate with the sales team to develop and implement sales strategies to increase occupancy and revenue.
- Ensure that the hotel meets all health and safety regulations and maintains a clean and safe environment for guests and staff.
- High school diploma or equivalent, with a bachelor's degree in hospitality or related field preferred.
- Minimum of 2-3 years of experience in a hotel operations or management role.
- Strong leadership and interpersonal skills with the ability to motivate and train a team.
- Proficient in Microsoft Office and hotel management software.
- Knowledge of budgeting, financial management, and revenue management.
- Excellent time management and organizational skills.
- Strong problem-solving abilities and ability to handle difficult situations with ease.
- Competitive salary range of $40K-$50K based on experience and qualifications.
- Comprehensive health insurance, including medical, dental, and vision options.
- Employee Assistance Program (EAP) for confidential referral services.
- PTO that starts from day one, with six paid holidays and paid mileage for business travel.
- Industry conferences and events, including the Marriott GM Conference and OHLA events.
- Hotel discounts and recognition and rewards programs.
We are an equal opportunity employer and welcome applications from qualified candidates. If you are a motivated and experienced professional looking for a new challenge, please apply now.
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