Operations Manager

2 days ago


Columbus, Ohio, United States Fairfield Inn by Marriott ColumbusNew Albany, OH Full time
Job Title: Operations Manager

We are seeking a highly skilled and experienced Operations Manager to join our team at Fairfield Inn by Marriott Columbus/New Albany, OH. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:
  • Lead and motivate a team of hotel staff to deliver exceptional customer service and ensure a positive guest experience.
  • Manage and maintain the hotel's budget, ensuring that expenses are kept under control and revenue is maximized.
  • Develop and implement strategies to improve hotel operations, including guest satisfaction, employee engagement, and revenue growth.
  • Collaborate with the sales team to develop and implement sales strategies to increase occupancy and revenue.
  • Ensure that the hotel meets all health and safety regulations and maintains a clean and safe environment for guests and staff.
Requirements:
  • High school diploma or equivalent, with a bachelor's degree in hospitality or related field preferred.
  • Minimum of 2-3 years of experience in a hotel operations or management role.
  • Strong leadership and interpersonal skills with the ability to motivate and train a team.
  • Proficient in Microsoft Office and hotel management software.
  • Knowledge of budgeting, financial management, and revenue management.
  • Excellent time management and organizational skills.
  • Strong problem-solving abilities and ability to handle difficult situations with ease.
What We Offer:
  • Competitive salary range of $40K-$50K based on experience and qualifications.
  • Comprehensive health insurance, including medical, dental, and vision options.
  • Employee Assistance Program (EAP) for confidential referral services.
  • PTO that starts from day one, with six paid holidays and paid mileage for business travel.
  • Industry conferences and events, including the Marriott GM Conference and OHLA events.
  • Hotel discounts and recognition and rewards programs.

We are an equal opportunity employer and welcome applications from qualified candidates. If you are a motivated and experienced professional looking for a new challenge, please apply now.


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