Customer Engagement Director

1 week ago


Washington, Washington, D.C., United States CND Life Sciences Full time
Job Description:

CND Life Sciences is a leading provider of neurodiagnostic testing services, and we are seeking a highly skilled Clinical Account Manager to join our team. As a key member of our commercial organization, you will be responsible for supporting our account management and clinical support functions.

The successful candidate will have a strong background in the neurology field, with experience working with neurologists and advance practice providers. They will be responsible for establishing communication lines with clinician customers, setting goals, and ensuring each CND Sales counterpart remains in overall communication.

Key Responsibilities:

  • Establishing communication lines with clinician customers
  • Setting goals and ensuring each CND Sales counterpart remains in overall communication
  • Working with Sales to bring on new clinician customers through standard onboarding procedures
Requirements:

To be successful in this role, you will need:

  • A minimum of 6-8 years of experience working in the neurology field or as a Clinical Account Manager-II at CND Life Sciences
  • Recent experience working with neurologists and advance practice providers
  • Strong project management and client services abilities across multiple clinical sites


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