Sales and Relationship Manager

2 weeks ago


Canton, Massachusetts, United States New England Life Care Full time
Job Overview

New England Life Care (NELC) stands as a leader in home infusion therapy across New England, being the only non-profit provider in the region. Established by local hospitals, NELC is dedicated to ensuring patients receive exceptional care, reflecting the commitment of its member hospitals to quality and service.

At NELC, we prioritize building a diverse and inclusive workplace. If you find this opportunity intriguing but do not meet every qualification listed, we still encourage you to consider applying, as you may be the ideal candidate we seek.

We are currently seeking a Business Development Specialist to join our team. This role will primarily focus on fostering relationships within the hospitals located in the southern region of Boston. The main objective is to cultivate a robust account management relationship with our Nursing, CCRC, and Intake Teams, while also assessing the needs of member hospitals to identify growth opportunities.

Key Responsibilities:

  • Expand accounts and territory to achieve or surpass quarterly and annual performance targets.
  • Effectively promote NELC's offerings to all referral sources, including physicians, clinical staff, and case managers.
  • Collaborate with leadership to create a tailored engagement plan for each member hospital, ensuring they remain active and positively contribute to NELC's financial health.
  • Review performance metrics with hospital department heads to maintain member engagement and compliance with by-law requirements.
  • Set quarterly performance goals in partnership with supervisors and strive to exceed them.
  • Engage in hospital committees to enhance collaboration and visibility.
  • Develop marketing initiatives within each assigned institution to promote NELC's services.
  • Identify and pursue new business opportunities within member hospitals.
  • Work closely with clinical liaison teams to establish specific goals for account management.
  • Provide regular updates on partnership development activities and feedback to senior management.
  • Ensure ongoing satisfaction of member hospitals through consistent communication.
  • Assist in the training and orientation of new clinical liaisons.
  • Maintain accurate records and profiles for all member hospitals.

Qualifications:

  • Bachelor's Degree or equivalent experience is required.
  • A minimum of five years of experience in health product sales or home infusion therapy sales is essential.
  • Management experience is necessary.

Regulatory Knowledge:

  • Familiarity with federal and state fraud and abuse laws is required.
  • Understanding of HIPAA Privacy and Security Regulations is preferred.
  • A valid driver's license and an excellent driving record are mandatory.

New England Life Care is an equal opportunity employer.



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