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Client Relations Specialist
2 months ago
Key Responsibilities
- Serve as the primary contact for clients, responding to inquiries and delivering information regarding our insurance and financial offerings.
- Improve customer satisfaction by actively engaging with clients, identifying their needs, and proposing suitable solutions.
- Process policy modifications, claims, and payments with accuracy and efficiency.
- Work closely with the agent and team members to resolve customer issues and provide thorough support.
- Maintain a comprehensive knowledge of our products and services to assist clients effectively.
- A competitive salary and benefits package.
- Extensive training and ongoing professional growth opportunities.
- Health and retirement benefits.
- Potential for career advancement within our agency.
- Excellent interpersonal and communication skills.
- Strong problem-solving capabilities and attention to detail.
- Able to collaborate effectively within a team setting.
- Proficient in computer applications.
- Previous experience in customer service is advantageous.
