Medical Assistant

1 week ago

Chicago, Illinois, United States Howard Brown Health Full time
About the Role

Howard Brown Health is a leading healthcare organization dedicated to providing high-quality, patient-centered care to the LGBTQ+ community and beyond. We are seeking a highly skilled Medical Assistant to join our team as a Patient Support Specialist.

Key Responsibilities
  • Support the delivery of care to patients and guide them throughout the clinical care process, under the direction of the Practice Manager and care team.
  • Perform patient support services, including rooming, taking and documenting vitals, collecting lab samples, and supporting patients with the acquisition of ancillary services.
  • Assist licensed Medical Providers with recording and updating patient medical, social, and medication histories.
  • Assist licensed Medical Providers during in-person and virtual appointments, patient examinations, and procedures.
  • Perform EKG, spirometry tests, hearing tests, vision/acuity tests, and other ambulatory testing as ordered by licensed Medical Providers.
  • Support laboratory operations, including specimen requisition review and blood and non-blood specimen collections.
  • Perform medical equipment maintenance and logging, including decontamination, preparation, sterilization, and distribution of required instruments and equipment.
  • Prepare and administer vaccines following licensed Medical Provider instructions and/or standing order protocols.
  • Report patient observations to responsible licensed Medical Providers.
  • Record collected patient health data in the EMR system and manage EMR patient messages and medical refill requests.
  • Maintain and report clinic supply inventory needs and stock essential clinical areas for patient care.
  • Ensure the cleanliness and organization of clinic examination rooms, equipment, and work areas.
  • Maintain logs for refrigerator/freezer temperatures, medication storage, controls for care point-of-care testing, and medical equipment maintenance.
  • Participate in quality assurance processes via data collection, results evaluation, and recommendations implementation.
  • Attend and participate in huddles, mandatory department meetings, job-specific trainings, and development sessions.
Requirements
  • High school diploma/GED or equivalent required.
  • 0-2 years of experience working in a medical services setting required.
  • Certification in Basic Life Support AHA or ARC in-person training required.
  • Completion of an accredited Medical Assistant Program required.
Preferred Qualifications
  • Bilingual (English/Spanish) written and verbal skills preferred.
  • Experience in a healthcare setting serving HIV/AIDS clients preferred.
  • Experience with Obstetrics and Pediatrics preferred.
Equal Opportunity Statement

Howard Brown Health is an Equal Opportunity Employer. We encourage people of diverse ages, sexual orientations, gender identities and expressions, disabilities, religions, races, ethnicities, socioeconomic statuses, abilities, work, and life experiences to apply. We do not discriminate on the basis of race, color, creed, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or veteran status.

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