Office Services Associate, Floater

2 days ago


San Francisco, California, United States Williams Lea Group Limited Full time
Job Title: Office Services Associate, Floater

Williams Lea is seeking a highly skilled Office Services Associate, Floater to join our team in the San Francisco/Menlo Park area. As a key member of our support services team, you will be responsible for providing daily back office services to our clients and teams.

Key Responsibilities:
  • Utilize logs for all office services work and ensure job tickets are properly filled out before beginning work.
  • Perform work in office services, primarily reprographics, mail and intake functions according to established procedures.
  • Communicate with supervisor or client on job or deadline issues and meet contracted deadlines for accepting, completing, and delivering all work.
  • Troubleshoot basic equipment problems and prioritize workflow.
  • Perform Quality Assurance on own and work of others and adhere to Williams Lea policies in addition to client site policies.
Requirements:
  • High school diploma or equivalent.
  • Minimum (1) year office services experience preferably in a legal, banking or large corporate environment.
  • Skilled in the use of mail, phone, email, digital reprographics and mail equipment.
  • Familiar with general back office procedures to meet and maintain client satisfaction.
  • Proven customer service skills and good written and verbal communication skills.
Working Conditions:

Position operates at sites with maximum of 24/7 operations. Individual shift requirements will vary by site. Ability to work overtime as needed. Work is performed in a professional work environment. Professional attire required.

Williams Lea is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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