Customer Service and Warehouse Associate

20 hours ago


Sterling Heights, Michigan, United States Dal-Tile Full time
About the Role

We are seeking a highly skilled and detail-oriented Customer Service and Warehouse Associate to join our team at Dal-Tile. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing inventory, and ensuring the smooth operation of our warehouse.

Key Responsibilities
  • Customer Service: Provide top-notch customer service to our clients, responding to inquiries, resolving issues, and ensuring customer satisfaction.
  • Inventory Management: Accurately receive, store, and ship inventory, maintaining a high level of organization and attention to detail.
  • Warehouse Operations: Assist with receiving and processing shipments, loading and unloading materials, and maintaining a safe and clean work environment.
  • Order Fulfillment: Process customer orders, ensuring accuracy and timeliness, and communicate with customers regarding order status.
  • Reporting and Administration: Prepare and submit reports, maintain accurate records, and perform administrative tasks as needed.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1+ year of customer service and warehouse experience.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment, and proficiency in computer software.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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