Customer Service Sales Associate

2 weeks ago


Sterling Heights, Michigan, United States Metropolitan Hospitality Group Full time

Job Location: Sterling Heights, MI

Overview:

The role of a Sales Associate is essential in delivering exceptional customer experiences and driving sales performance at Metropolitan Hospitality Group. This position requires a commitment to quality service and effective communication with a diverse customer base.

Key Responsibilities:

  • Engage with customers in a knowledgeable and friendly manner to facilitate sales.
  • Report directly to the Store Manager and collaborate with team members to achieve sales goals.
  • Maintain a high standard of customer service and ensure compliance with company policies.

Qualifications:

Education: A High School Diploma or equivalent is mandatory.

Experience: At least one year of hands-on experience in a retail sales environment is required. Experience in handling cash transactions is preferred.

Physical Requirements:

Must possess good health, vision, and the ability to perform various physical tasks, including lifting up to 50 pounds, standing, walking, and using a computer.

Communication Skills:

Proficiency in reading, writing, and speaking English is essential. A pleasant speaking voice is required for effective customer interactions.

Work Schedule:

This position may require working during peak holiday seasons and on weekends, with the possibility of irregular hours.

Personal Attributes:

The ideal candidate should be self-motivated, able to work independently and as part of a team, and possess a strong ability to influence customer purchasing decisions.

Environment:

Work will be conducted in a retail setting, with both indoor and outdoor responsibilities. Adherence to safety standards is crucial to ensure a safe working environment.


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